We will happily refund items within 14 days of receipt, providing it is returned in its original packaging with no signs of use or damage.
If your item(s) arrives damaged, please contact our Customer Service team as soon as possible via email: info@luxetones.com
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a 2-5 working days, depending on your card issuer's policies.
