Delivery & Shipping



UK Shipping & Delivery

We're excited to offer fast, reliable, and straightforward shipping within the UK. Our goal is to make getting your new jewellery as simple as possible.


Shipping Fees

  • Standard Delivery: A flat-rate fee of £2.85 applies to all orders under £50.

  • Free Delivery: Enjoy free standard delivery on all orders of £50 and over.


Delivery Time

Once your order has been dispatched, you can expect delivery within 1-4 business days. You will receive a tracking number via email as soon as your order ships, so you can follow its journey to your door.

 

We process 99% of all orders within 24 hours of ordering from our UK based HQ. 

Please note that during peak times delivery timeframes may be longer. 

 

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USA Shipping & Delivery

We're excited to offer fast, reliable, and straightforward shipping to the USA. Our goal is to make getting your new jewellery as simple as possible.


Shipping Fee

We offer a flat-rate shipping fee of $9.99 for all orders shipped to the United States.


Delivery Time

Once your order has been dispatched, you can expect delivery within 3-7 business days. You will receive a tracking number via email as soon as your order ships, so you can follow its journey to your door.


Customs, Duties & Taxes

The price you see is the price you pay. Our shipping fee includes all duties, taxes, and customs fees, so there will be no surprise charges upon delivery. The total cost is calculated and paid at checkout, ensuring a smooth and hassle-free experience.

 

We process 99% of all orders within 24 hours of ordering from our UK based HQ. 

Please note that during peak times delivery timeframes may be longer. 

 

 

 

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LUXE TONES
Anonymous
Beautiful ring

Beautiful ring. Very unusual. Arrived quickly

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LUXE TONES
Anonymous
Great customer service

I have to say the customers service was great . They responded immediately to my queries, and were extremely helpful .
Makes a nice change !

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LUXE TONES
Rachel Kempson
Beautiful earrings great service

Beautiful earrings great service

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LUXE TONES
Amanda
Amazing customer service

I ordered the Xela Luxe heart earrings. Although they’re beautiful they unfortunately arrived damaged. Customer service replied to me straight away, and not only sent a replacement but also refunded without hesitation. Blown away by their customer service and generosity

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LUXE TONES
alison marques
Beautiful necklace

Beautiful necklace, very delicate and looks like gold. Very impressed!

L
LUXE TONES
Lesley Templeton
Very speedy service and good

Very speedy service and good condition

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LUXE TONES
Lydia Evans
Good quality and prompt delivery

Good quality and prompt delivery.

M
LUXE TONES
Mrs VCCLERKSON
Beautiful earrings

Beautiful earrings,good quality ,excellent service

M
LUXE TONES
Megan Joseph
Gorgeous earrings

Gorgeous earrings. Just like the photos. Love them.

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LUXE TONES
Anonymous
Great service

My order arrived quickly. I love my anklet. Thanks!

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LUXE TONES
ADELE Kelly
Speedy

Speedy delivery!

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LUXE TONES
Catherine Chivers
Arrived within a couple of days beautifully wrapped. Love the earrings and necklace 😍😍

Arrived

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LUXE TONES
Maia Angus
Whats not to love !

Shopping with Luxe Tones is always easy ,they keep in touch with tracking an order and deliver fairly quickly . Whats not to lovev

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LUXE TONES
Sarah
Love my earrings!

Just received my earrings and they are beautiful! Really excellent customer service with this brand as well! Will definitely be buying more pieces from them!

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LUXE TONES
Anonymous
I recently placed an order but stupidly ordered the wrong item

I recently placed an order but stupidly ordered the wrong item. I sent an email and received a reply immediately and my order was amended. Really great customer service I’m so impressed

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LUXE TONES
Mandy Unwin
Beautiful earrings

Beautiful earrings, really quick deliver

M
LUXE TONES
Maia Angus
Great company

Its easy to order , the jewellery is generally like the picture , very reasonably priced ( considering some of them are gold or silver plated ) and get regular updates . Also , you can collect points for discounts . Whats not to like !

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LUXE TONES
Cherry
Easy to order

Easy to order, lots of info about my delivery process, arrived exactly when they said it would.

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